What Damages Can a Plaintiff Recover Under the TCPA?

This FAQ answers the question, “What Damages Can a Plaintiff Recover Under the TCPA?” It explains statutory damages and potential enhanced damages.

What Damages Can a Plaintiff Recover Under the TCPA? 

Short Answer 

TCPA damages depend on the claim. Under Section 227(b)(3), a plaintiff may seek actual monetary loss or $500 for each violation, whichever is greater. Under Section 227(c)(5), a plaintiff may seek actual monetary loss or up to $500 for each qualifying violation, whichever is greater. For willful or knowing violations, a court may in its discretion increase the otherwise available award up to three times. The exposure therefore depends on the statutory subsection, proven violations, and facts supporting any request for enhanced damages. 

Also Known As 

TCPA statutory damages; TCPA $500 damages; TCPA treble damages. 

Expanded Answer 

TCPA damages are statutory, which can make the number of alleged violations important even when each individual communication appears routine. The damages analysis should begin with the statutory theory rather than assuming every alleged call or text produces the same remedy. 

Klemchuk’s In-Depth Guide, “How Should a Company Defend a TCPA Lawsuit in the Northern District of Texas?”, explains that Section 227(b)(3) permits recovery of actual monetary loss or $500 for each violation, whichever is greater, and allows discretionary enhancement up to three times the otherwise available amount for willful or knowing violations. Section 227(c)(5) contains a similar damages framework for qualifying violations of regulations prescribed under subsection (c). For the broader NDTX defense context, see Klemchuk’s Ideate article, Defending TCPA Lawsuits in the Northern District of Texas: Claims, Defenses & Damages [ADD LIVE LINK]. 

Enhanced damages are not automatic merely because communications occurred. The analysis can include what the defendant knew, the consent history, opt-out handling, vendor conduct, compliance procedures, and the circumstances surrounding the challenged campaign. 

Aggregate exposure can become particularly important in a putative class action because statutory damages may be multiplied across a large number of alleged violations or class members. 

Complaints may also assert state-law claims arising from the same communications. Those claims should be analyzed separately, including whether they create different remedies or raise issues concerning duplicative recovery. 

Practical Considerations 

Model damages by claim and communication rather than applying a single assumed multiplier to the entire campaign. Separate potential base statutory damages from any enhanced-damages theory and identify the factual basis alleged for willfulness or knowledge. 

In class cases, damages modeling should be paired with class-certification analysis because the number of potentially actionable communications is only one part of the exposure picture. 

 

Additional Resources 

Related Industry: Cross-Industry 

Related Practice Area: Business Litigation; Local Counsel 

Related Services: TCPA Defense [ADD LIVE LINK]; Business Litigation 

Source Ideate Article: Defending TCPA Lawsuits in the Northern District of Texas: Claims, Defenses & Damages [ADD LIVE LINK] 

Related FAQs: What Are the Main Defenses to a TCPA Lawsuit?; Can Consent Issues Defeat TCPA Class Certification?

Related IDG: How Should a Company Defend a TCPA Lawsuit in the Northern District of Texas?

 

Klemchuk is a litigation-led, full-service intellectual property law firm built for sophisticated clients who value business judgment and senior-level relationships. 

This article is provided for informational purposes only and does not constitute legal advice. The appropriate legal strategies depend on the facts and applicable law. The law evolves and this article likely will not be edited to reflect any changes in the law. The laws between jurisdictions also conflict. For all these reasons, you should hire a competent attorney to provide legal advice and you should not rely upon this article for any reason. 

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