Operations & Business Development Assistant (3-7+ years)
Operations & Business Development Assistant with 3–7 Years Professional Experience
Klemchuk is seeking an Operations & Business Development Assistant with 3–7 years of professional experience to support the firm's Founder/CEO and leadership team. This role combines executive support, business development, operations, marketing coordination, and process improvement, with responsibilities spanning client intake, sales pipeline management, social media, KPI reporting, billing, and special projects. The ideal candidate is highly organized, technology-forward, and thrives on creating systems, solving problems, and identifying opportunities to improve how businesses operate. This is an opportunity for someone looking to grow beyond a traditional administrative role and build a long-term career in business operations and leadership.
About Us
Klemchuk PLLC is a nationally recognized boutique intellectual property and business law firm based in Dallas, Texas. We represent innovators, entrepreneurs, technology companies, and established businesses that are changing the world through innovation.
Our Founder/CEO is also an entrepreneur actively building multiple businesses, including a growing intellectual property mediation practice, a legal co-working business, and several technology, marketing, and operational initiatives.
We’re looking for someone who wants far more than a traditional administrative position. We’re looking for someone who wants to help build great businesses.
Why This Role Is Different
Most administrative jobs involve maintaining existing systems. This role is about growing better ones.
You'll work directly with the leadership team to help improve operations, launch initiatives, solve problems, streamline processes, and help multiple businesses operate more effectively. No two weeks look exactly alike.
The Opportunity
This position is designed for someone with approximately 3–7 years of professional experience who is ready to accelerate their career.
Your long-term mission is to create leverage. You are someone who can identify opportunities for improvement, find and implement creative solutions, document processes, improve workflows, implement automations, and have an eye that continuously seeks opportunities for businesses to scale.
As you demonstrate ownership and produce results, your responsibilities will continue to grow.
Primary Responsibilities
Lead screening, sales pipeline management, and assisting with client intake
Executive scheduling and priority management
Relationship management and business development follow-up
Create and schedule LinkedIn and other social media content
Assist with mediation practice development and scheduling
Client billing, Clio payments, light QuickBooks Online bookkeeping
Manage accounts payable through Bill.com
Prepare weekly KPI and scoreboard reports
Coordinate special projects across the law firm, Engage Workspace, and mediation practice
Improve workflows, document SOPs, implement AI and automation
Provide assistance with administrative operations and train team members on systems you create
You Might Be Our Person If
You naturally create order from chaos
You enjoy figuring things out
You notice details others miss
You take ownership without being asked
You communicate professionally
You enjoy learning technology
You build systems that make everyone more effective
You enjoy a fast-paced work environment
You enjoy working in the office and being available for others daily
People know they can count on you
This Role Is NOT For You If
You need constant direction
You frequently seek approval for routine decisions
You require repeated reminders
You dislike changing priorities
You prefer repetitive work over solving new problems
You wait for someone else to fix problems
The Traits We’re Looking For
Detail-oriented • Analytical • Positive • Resourceful • Professional • Organized • Dependable • Curious • Socially polished • Sense of urgency balanced with accuracy
Software
Helpful experience includes:
Apple computers, Microsoft 365 for Mac, Excel spreadsheets and formulas, Clio, QuickBooks Online, Bill.com, LinkedIn, Canva, ChatGPT, Monday.com, and Mailchimp.
We can teach software. We cannot teach ownership, integrity, curiosity, judgment, and follow-through.
What Success Looks Like
Within your first year, you’ll prove you are someone the Founder/CEO and the leadership team can trust completely.
Over time you’ll own projects, improve operations, build systems, document processes, implement automation, train others, and become a key contributor to the growth of multiple businesses.
Our Mission
Our mission is to empower innovators to change the world. We believe one way we fulfill that mission is by providing unexpectedly great service while continually improving how we operate.
We're looking for someone who wants to help build that future.
Job Type & Location
Full-time, in-office (Dallas, TX 75206)
Monday–Friday, 8:30 a.m. – 5:30 p.m.
Compensation & Benefits
Up to $60,000 annual salary (based on experience) plus benefits package
401k, Medical, Dental, Vision
Free parking and professional work environment
How to Apply
Through the application portal, please submit your résumé along with a brief cover letter answering the following questions:
1. Tell us about a time you improved a process without being asked and why that example stands out to you.
2. Describe something complicated you taught yourself because you needed to figure it out and why it was important to do so.
3. Why does this position interest you?
Attention to detail matters in this role. Please include the phrase “Always Improving” somewhere in your cover letter so we know you've carefully read the entire job posting.