Front Desk & Member Services Coordinator

Career Opportunity With a Winning Team

Are you dependable, organized, and detail-oriented? Do you find satisfaction in keeping things running smoothly and making sure no detail is missed? Would those who know you say you are reliable, accurate, and process-driven? Do you enjoy supporting others, following through on commitments, and maintaining order in a busy professional environment?

We are looking for a Front Desk & Member Services Coordinator to manage the front desk of our dynamic co-working office space for lawyers, Engage. This is a full-time, in-office position that plays a critical role in creating positive first impressions, assisting members, and keeping our office operations organized and professional.

This is a long-term position designed for someone who values stability, consistency, and teamwork, while also being able to work independently and stay calm when interruptions, requests, or unexpected issues arise. We are looking for a professional who takes pride in delivering excellent service, follows established processes with precision, and who can be counted on to show up on time every day and keep the office running smoothly.

Core Responsibilities

Reception & Member Services

  • Answer and direct phone calls, messages, and inquiries promptly and accurately

  • Manage conference room reservations, ensuring rooms are organized and ready

  • Maintain reception and common areas to present a professional environment

  • Greet members and guests with professionalism and warmth

  • Deliver concierge-level service and support for member needs

Office Administration

  • Open and close the office daily (Monday–Friday, 8:30 a.m.–5:30 p.m. (with a 1-hour lunch break))

  • Retrieve, sort, and distribute mail, FedEx, and deliveries

  • Manage office and café supplies, budget, track inventory, and reorder as needed

  • Enter and maintain accurate data for Engage reporting metrics in core systems (CRM, scheduling systems, etc.)

Events, Marketing, and Lead Support

  • Assist with monthly Engage events by handling logistics, RSVPs,  setup, and follow-up to ensure smooth execution

  • Support lead management by tracking inquiries, following up promptly, coordinating tours, and handing off qualified leads to leadership

  • As part of broader responsibilities, carry out basic marketing support tasks such as posting pre-approved content to social media platforms and assisting with event promotion. (Note: This is execution focused, not a marketing strategist role.)

Member Support & Engagement

  • Support new member setup and onboarding by preparing offices, materials, and paperwork, and ensuring checklists and processes are followed

  • Ensure member satisfaction by handling concerns and coordinating events and appreciation efforts

Required Skills

  • Minimum of 3+ years in a receptionist, office coordinator, or administrative support role (law firm or professional services experience preferred)

  • Associate’s or bachelor’s degree preferred

  • Proficiency in Microsoft Office Suite; familiarity with scheduling systems or CRMs is a plus

  • Experience with multi-line phone systems

  • Strong people skills with the ability to remain calm and friendly under pressure

  • Strong organizational and project execution skills

  • Highly dependable, punctual, and detail-oriented

  • Comfortable managing interruptions and shifting priorities throughout the day

Job Type & Location

  • Full-time, in-office (Dallas, TX 75206)

  • Monday–Friday, 8:30 a.m.–5:30 p.m.

  • Candidates must live within 10 miles of our office to ensure reliability and consistency. This is non-negotiable due to the importance of daily on-time attendance.

Compensation & Benefits

  • $35,000 – $40,000 annual salary plus benefits package

  • Free parking and professional work environment

https://www.klemchuk.com/careers

Success Behaviors

To succeed in this role, you will consistently demonstrate:

  • Reliability, accuracy, and follow-through on all tasks

  • A servant-hearted commitment to supporting the team and members

  • High attention to detail and adherence to established processes

  • A calm, steady approach in managing multiple responsibilities

  • Ability to work in a professional, consistent manner with minimal supervision

  • Alignment with our Core Values:

    • Great attitude … puts others first

    • Someone you can count on

    • Driven to make an impact

    • Courage to do the right thing

    • Always open to a better way

Next Steps

If you’d like to start a conversation, please fill out the forms below completely (attention to detail matters).  Once we hear from you, we will review what you sent and reach out to you if we think there is a possibility of working together. 

STEP 1: TAKE CULTURE INDEX SURVEY

We use Culture Index as a behavioral assessment tool in the hiring process because it is accurate at predicting certain workplace behaviors that are required for success in a role. The survey is a short quiz taken online that helps us determine whether we would be a fit based on objective measurements. While only one of the factors we consider, we have found Culture Index to be very accurate and helpful to both the firm and candidates.

TAKE SURVEY

STEP 2: TELL US ABOUT YOURSELF

Fill Out Form

STEP 3: UPLOAD YOUR INTRODUCTORY VIDEO

Shoot a not more than 3-minute video answering 5 questions after introducing yourself:

  • Why are you interested in this position?

  • What do you know about the company?

  • What is your ideal work environment

  • What are your strengths?

  • Where do you see yourself in five years? 

Darin M. KlemchukKlemchuk PLLC