Law Firm Administrator/Director of Operations

Law Firm Administrator

INTERESTED IN BUILDING AN ELITE OPERATIONS TEAM FOR A GROWING AND INNOVATIVE LAW FIRM? 

WE ARE LOOKING FOR A LAW FIRM ADMINISTRATOR/Director of operations

 

In-Office, Full-Time Position

We assist mid-market businesses, family offices, and successful entrepreneurs to grow and protect their competitive advantage through investments in intellectual property law.  We are Dallas-based law firm with a business plan to grow by 300% in the next 5 years along the way to becoming the dominant intellectual property (IP) law boutique in Dallas, possibly the State of Texas. 

Our number one hiring priority is to add a great professional to assist us with building and maintaining processes and KPIs for efficient operation of the firm.  This role involves broad operational responsibilities, including accounting and financial reporting, AR/AP, billing, vendor management, human resources, facilities, reception, technology, bookkeeping support, and KPI reporting.  Success for this position requires analytical problem solving, organization, and attention to detail as well as not only following processes, but designing processes to ensure predictable results.  It also requires someone able to move with a fast pace to juggle multiple projects, while having people skills. 

In short, we are looking for an analytical “numbers” person, with a great personality and the humility to serve as a “team first” player. 


For the right candidate, this position comes with a seat on the firm’s leadership team.

At least five years operations management with a law firm is preferred; if no legal experience, at least 10 years operational/administrative experience is preferred. 

This is a full-time, in-office position in Dallas, Texas.

If this sounds like the kind of law firm you’d like to join and have an important role, we look forward to hearing from you. 


Core Responsibilities

In addition to leading, managing, and accountability (LMA) of any direct reports, the core responsibilities for this position encompass a wide range of activities with involvement in our business systems:

  • Accounting and finance

  • Facilities and reception

  • IT and technology

  • Vendor management

  • Human resources, recruiting, and employee services

  • KPIs and processes


We are building a firm where systems run the business, and people run the systems. This position is responsible for improving and implementing both our operational and financial systems.

 

Strategic Near-Term Goals

Here is a subset of our operational strategic goals from our business plan:

  • Document and automate our core processes and KPIs firm-wide in a consistent format accessible by the team (Parts 3 and 4 of Traction)

  • Improve our reporting (daily, weekly, monthly, quarterly, and annually) with automations

  • Develop a strategy to use AI and other technologies to enhance client service delivery and employee productivity

  • Transition our legacy electronic file storage structure to a more efficient new structure

  • Help us win “Best Places to Work in Dallas” again

 

Required Skills

You must be able to show evidence of your prior success with:

  • Managing accounts payable, accounts receivable, and other accounting functions

  • Bookkeeping, Clio Manage, and QuickBooks Online, including billing support

  • Vendor management and AP

  • Operational success in a professional services environment

  • Experience successfully managing direct reports or at least demonstrated potential to become a leader/manager

  • Able to learn Bill.com, Monday.com, and Dropbox

  • Event planning, calendar management

  • Managing KPIs and using common financial reports to make business decisions (budget variance, P&L, cashflow forecast, work pipeline, balance sheet)

  • General admin support of legal personnel, as needed

 

More than Numbers and Processes

Law Firm Administrator Leader

Success Behaviors

Success in this position requires leadership skills and willingness to put the team first.

  • High attention to detail, organized, and ability to follow processes

  • Problem solve with minimal supervision and develop processes and KPIs to ensure smooth operational results

  • Ability to “get stuff done” with a positive attitude and work across a wide range of projects and areas

  • Work at a face pace, sometimes with conflicting projects

  • Be proactive and self-reliant if new skills and capabilities need to be learned

  • Champions our Core Values:

o   Great attitude … put others first

o   Someone you can count on

o   Driven to make an impact

o   Courage to do the right thing

o   Always open to a better way

Next Steps

If you’d like to start a conversation, please fill out the forms below completely (attention to detail matters).  Once we hear from you, we will review what you sent and reach out to you if we think there is a possibility of working together.  To further the conversation, we may share with you confidentially our business plan, accountability chart, strategic goals, and culture documents.  If you like what you see, we would love to schedule a Zoom interview at your convenience. 

Step 1: Take Culture Index Survey

We use Culture Index as a behavioral assessment tool in the hiring process because it is accurate at predicting certain workplace behaviors that are required for success in a role. The survey is a short two questions taken online that helps us determine whether we would be a fit based on objective measurements. While only one of the factors we consider, we have found Culture Index to be very accurate and helpful to both the firm and candidates.



Step 2: Tell Us About Yourself

Step 3: Upload Your Introductory Video

Shoot a not more than 3-minute video answering 5 questions after introducing yourself:

  • Why are you interested in this position?

  • What do you know about the company?

  • What is your ideal work environment

  • What are your strengths?

  • Where do you see yourself in five years? 

Klemchuk PLLCKlemchuk PLLC